Frequently Asked Questions

Where will we meet for sessions?

At this time I am providing telehealth treatment only. I ask clients to have a safe, secure, and quiet location to meet for our sessions. I will provide a secure link for us to meet via video.

Do you offer consultations?

Yes, I offer a free 15 minute phone consultation. Email me at jamiefrankenberglcsw@gmail.com or call me at 347-903-4157 to schedule time to talk briefly about what’s bringing you into therapy and ask any questions that you might have.

What is your fee?

My full out of pocket fee is $250/session. Reduced fee, sliding scale services are also available. Please contact me directly and we can discuss and determine fees prior to scheduling our first session. Full virtual payment is asked within 24hrs of end of session.

Do you accept insurance?

At this time I participate as an in-network provider with Aetna. Also, if your insurance policy has “out of network coverage” for counseling, I can provide you with the appropriate statement for submission. You can check your coverage by asking the following questions:

1. Do I have out of network mental health (or behavioral health) insurance benefits?

2. What is my out of network deductible (if any) and has it been met yet by other medical expenses?

3. What is the coverage amount (or percentage) per therapy session?

What is your cancellation policy?

I kindly ask for 24 hours notice of cancellation. Sessions cancelled with less than 24 hours notice will be billed in full.